Terms and Conditions

HarmoniX GmbH

Sandäckerstrasse 1a

8957 Spreitenbach, Canton of Aargau, Switzerland

UID: CHE-287.266.848

1. Scope

These Terms and Conditions ("Terms") apply to all contracts, offers, and services provided by HarmoniX
GmbH ("HarmoniX", "we") to its customers ("Customer"), in particular clinics, rehabilitation centers,
special-needs schools, care facilities, and other institutional customers, in connection with the use of the
HarmoniX platform and the website harmonixgroup.ch.

Any deviating, conflicting, or supplementary terms proposed by the Customer shall not become part of the
contract unless HarmoniX expressly agrees to them in writing.

2. Contracting Party and Formation of Contract

The contracting party is HarmoniX GmbH, Sandäckerstrasse 1a, 8957 Spreitenbach, Switzerland.

Offers published on the website are non-binding and do not constitute a binding offer to contract. A
contract is only formed upon written confirmation (e.g. by email or a signed licensing agreement) by
HarmoniX. For institutional customers, the terms of the individually concluded license or usage agreement
apply in addition; in the event of conflict, the provisions of that agreement take precedence over these
Terms.

3. Description of Services

HarmoniX provides a digital therapeutic platform combining AI-generated, adaptive soundscapes with real-
time biofeedback (including heart rate, heart rate variability, and respiration) to support focus, sleep, stress
reduction, and relaxation in clinical and institutional settings.

The exact scope of services, supported devices/sensors, and any applicable service levels are set out in the
respective individual license agreement or offer.

HarmoniX is not a medical device within the meaning of applicable medical device regulations, unless
expressly communicated otherwise, and does not replace medical diagnosis, treatment, or therapy. The
platform serves as a supportive tool within a protocol configured by qualified professional staff.

4. Prices and Payment Terms

Applicable prices are set out in the individual offer or license agreement with the Customer. Unless stated
otherwise, all prices are in Swiss Francs (CHF) plus applicable VAT.

Unless otherwise agreed, invoices are due for payment within 30 days of the invoice date, without
deduction. In the event of late payment, HarmoniX is entitled to charge default interest and reminder fees
in accordance with applicable statutory provisions.

5. Usage Rights

For the duration of the contract, HarmoniX grants the Customer a non-exclusive, non-transferable right to
use the platform within the agreed scope. Sublicensing, transfer to third parties, or use outside the agreed
purpose is prohibited without the prior written consent of HarmoniX.

6. Customer Obligation

The Customer undertakes, in particular, to:

  • use the platform as intended and in compliance with applicable law (including applicable data
  • protection law)
  • keep access credentials confidential
  • ensure the platform is configured only by appropriately trained professional staff
  • notify HarmoniX promptly of any malfunctions or security incidents

7. Availability and Support

HarmoniX endeavors to ensure a high level of platform availability but cannot guarantee uninterrupted
availability. Maintenance windows will be announced in advance wherever possible. Details on support and
service levels are set out in the respective license agreement.

8. Warranty

HarmoniX warrants that the platform substantially conforms to the agreed description of services. A
reasonable period for remedy applies to minor defects. Further warranty claims are governed by the
provisions of the individual license agreement.

9. Warranty

HarmoniX shall be liable without limitation for damages arising from intent and gross negligence, as well as
for injury to life, body, or health. Otherwise, to the extent permitted by law, HarmoniX's liability for slight
negligence is excluded. HarmoniX shall not be liable for indirect damages, consequential damages, or loss
of profit, to the extent permitted by law.

The HarmoniX platform does not replace a medical assessment by qualified professional staff.
Responsibility for the therapeutic integration of the platform and any clinical decisions rests with the
professional staff or institution using it.

10. Data Protection

The processing of personal data, including special categories of health and biometric data in the context of
platform use, is governed by our [Privacy Policy] and a separate data processing agreement to be
concluded between HarmoniX and the institution.

11. Intellectual Property

All rights to the platform, the generated soundscapes, the software, trademarks, and content of the
website remain with HarmoniX or its licensors. Use beyond the contractually agreed scope is not permitted.

12. Terms and Termination

Contract duration, notice periods, and renewal terms are set out in the individual license agreement. Both
parties reserve the right to extraordinary termination for cause.

13. Changes to These Terms

HarmoniX reserves the right to amend these Terms with effect for the future. Existing customers will be
informed of material changes within a reasonable period.

14. Final Provisions

Should any individual provision of these Terms be or become invalid, the validity of the remaining
provisions shall remain unaffected.

15. Governing Law and Jurisdiction

These Terms are governed exclusively by Swiss law, excluding the UN Convention on Contracts for the
International Sale of Goods (CISG). To the extent permitted by law, the exclusive place of jurisdiction for
any disputes arising out of or in connection with this contract is Spreitenbach, Canton of Aargau,
Switzerland.

HarmoniX GmbH

HarmoniX connects music, therapy, and technology to create inclusive learning and wellbeing experiences for individuals, institutions, and communities.

Based in Switzerland – working internationally.

© 2026 HarmoniX GmbH. All rights reserved.